Across 320 auto repair shops in eight metropolitan markets, 87.5 percent of one-star and two-star reviews cite at least one business-process failure. The repair work itself is also under discussion in 57.3 percent of negative reviews. That figure comes from a study of…
ALLDATA has rolled out new enhancements to ALLDATA Repair Planner, its tool that connects OEM repair information directly to the collision estimating process. The company said the additions give collision repair facilities new ways to identify OEM-required procedures, strengthen repair…
A mechanic working on a 2019 Honda CR-V ran into an unusual problem after a software update. The customer returned with concerns about unexpected braking and a lengthy diagnostic request that appeared to be written by artificial intelligence. The vehicle owner…
With new vehicle prices approaching $50,000, per Kelley Blue Book, many Americans are holding onto older cars longer than ever. But when repair bills start piling up, it can be difficult to know when fixing a vehicle makes financial sense and…
fanews.co.za Why convenience is becoming critical in auto glass claims, making the auto glass repair experience simple and effective Raising the bar for automotive glass services. Based on what you know today, how do you see NHI playing…
Software and AI in Auto Repair: the news, the names and what changed.
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